business coach

I am a certified Business Coach with ActionCOACH, the World’s #1 Business Coaching Franchise (Entrepreneur Magazine, Jan. 2004 & 2005). As your coach, I will be working with you in five key areas. The emphasis on…
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Team Building

No More Employee Nightmares


Business Coach Malcolm Upton, ActionCOACH based in Fort Worth, TX serving the greater Tarrant County area talks about how to build a great business teamThe fourth step is the step of Team.  At this step of growing our business we put into practice the six keys to a winning team.  These are:

  1. Strong leadership
  2. Rules of the game
  3. Common goal
  4. Action plan
  5. Support risk taking
  6. 100% inclusion and involvement

Strong Leadership includes not only understanding what the team needs in a leader, but also ensuring there is a strong leader for the team other than yourself as owner.  Strong leadership is not limited to only people with a particular personality style.  Anyone can be a strong leader, or at least strong enough for the business that you will have that this point.  Mainly being a strong leader is about providing the support to your team that Mastery, Niche, and Leverage have built.  It is also about being a good role model and example for your team members.

Rules of the Game are mostly about the culture statement, mission, and vision that you originally put together all the way back in Destination Mastery.  However, it also includes the various role definition pieces put together in People Leverage.  Together these provide the individuals in the organization with the rules for how to successfully function on this team.

A Common Goal is critical for any high performing team.  In fact, there is a lot of evidence to indicate that the higher the goal, the more difficult the goal is to achieve, the stronger and more incredible the team will be.  This is where you will take the vision and mission you developed all the way back in Destination Mastery and use it to enroll and inspire your whole team to achieve great things.

The Action Plan is also critical for your team’s success.  This is where you will take the planning discipline you developed back in Time Mastery and deploy it to your team members.  Part of this will be expanding the planning process to include them.  Part of it will also be helping them develop the skills of Time Mastery.

Support Risk Taking is critical to developing a team that doesn’t depend on you to make all the decisions. Let’s say you have good rules of the game and a common goal that enrolls and inspires your whole team, then allowing them to make mistakes within those boundaries while trying to achieve that common goal, will help your team develop. This maturity level will then allow you to begin to step back from the day-to-day running of the business.

The primary point of the other five keys to a winning team is to make sure that everyone in the business is 100% engaged in achieving the goal of fully and profitably meeting your customer’s needs.  Everyone in the business should be included in this.

When you have built a team like this, instead of you as the owner having to take care of the team, and take care of the customers, and take care of the business, as owner your only responsibility becomes taking care of the team, they will take care of the customers, the customers will take care of bringing money into the business, and the business will be taking care of you.

At this step you have an outstanding business.  Mastery has given you the stability to build your business.  Niche has given you the cash to accomplish the goals you wish to accomplish.  Leverage has freed up your time so that you work primarily on what is going to give you a high return on the part of your life that you invest in things.  And your work with your team allows you the maneuvering room to do what you want. Now it really gets exciting.

 

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One Response to No More Employee Nightmares

  1. Pingback: Some Owners Need to Sack Themselves- Part 1 | About Brad Sugars

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